LETTER

One car-wash gets dirty

 

Saturday afternoons, my weekly ritual is to go to the car wash -- I like a clean car.  This time, I put the last $10 in my pocket in the change machine, but no change came out.  It has happened before.  Short-changed by a loonie, no big deal, but $10! I went inside to tell the attendant but his reply was, ‘’How do I know that you put $10 in the machine?’’  You can imagine my response. I even called the telephone number provided and left a message but no call back.

Where are the honest and trusting businesses these days? What happened to “The customer is always right?’’ I believe in supporting small local businesses, but with what happened, do you think I’m going to go back there? I’ll go to the other one; this place lost my business.

When you use these machines and get ripped off, make a complaint, say something. Best, make sure you have the right change in your pocket!   

D. Allen
Aylmer